Application
This unit describes the skills and knowledge required to coordinate multiple service requirements for clients with complex needs within a case management framework.
Workers at this level work under supervision within established guidelines but take on a team leadership role in the coordination of services and service providers.
This unit applies to work in a range of health and community services contexts.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
- Trainer: Rebecca Napat-a